What are the check-in and check-out times?
Check-in: from 15:00. Check-out: by 10:00.
Is smoking allowed?
All rooms are non-smoking. The area around the building is also non-smoking.
What is the difference between a 1R and a 2R room?
"1R" is our studio type and "2R" is our two-bedroom type. A 1R (4 of them, about 22 sqm, up to 3 guests) is a studio with a loft - a low-ceilinged sleeping platform reached by a ladder, where you cannot stand up. It has a double bed and a futon (a Japanese mattress laid out on the floor), a combined bath-shower-toilet unit with a bathtub, and a rice cooker. A 2R (2 of them, about 40 sqm, up to 7 guests) has two bedrooms, a living room and a loft, all booked together as one unit: two queen beds, a sofa bed and futons, a separate shower room with no bathtub, and a toilet in its own room with a heated seat and bidet. The 2R has no rice cooker. The bedding layout varies slightly by room, and in the 2R so does the number of lofts and futons. Rooms are assigned on the day of check-in, so we cannot promise a specific room or bedding layout in advance.
Is there a bathtub?
The 1R has a bathtub, in a combined unit where the bath, shower and toilet share one room. The 2R has a separate shower room with no bathtub, and its toilet is in a different room.
Is it right next to Shinjuku Station?
No. The address is 3-12-24 Takadanobaba, Shinjuku City, Tokyo, which is a separate area from Shinjuku Station. The nearest station is Takadanobaba, a 5-minute walk away, and Shinjuku Station is about 5 minutes from there on the JR Yamanote Line.
Can three of us stay in a 1R?
Yes. The 1R sleeps up to 3 - a double bed plus a futon, in a 22 m² room with a loft. If your party is four or more, the 2R type sleeps up to 7 in two bedrooms and a loft. Bedding layout may vary slightly by room.
Is it really quiet if it's near Shinjuku?
Yes. It's a 5-minute walk from Takadanobaba Station on a quiet residential street, about 5 minutes by train from Shinjuku and Ikebukuro.
Is this a licensed hotel?
Yes. It is licensed as a hotel under Japan's Hotel Business Act (licence 7新保衛環第119号, issued by the Shinjuku City public health centre) and operated by Topshot Inc. There is no front desk: you enter with self check-in.
Are there extra fees on top of the rate I see?
For a direct booking on our official site, no. Rates are shown per room, not per person. For a direct booking on our official site, nothing such as accommodation tax or a cleaning charge is added on top of the rate shown on the booking page. For a direct booking on our official site, the amount shown on the official booking page is the total you pay when you book. If you ask us for extra cleaning or extra supplies during your stay, that is a separate request which is not part of the total you paid when you booked, and we may charge for it. A booking made through another travel site follows that site's own display and terms, so please check the total on that site when you book.
What is the cancellation policy?
The cancellation policy differs by plan. Room Only plan (standard rate): cancellation from 6 days before arrival onward, on the day of arrival, or a no-show — 100% of the accommodation fee; cancellation made earlier is free of charge. The 20% off room rate plan (2 nights or more): cancellation from 30 days before arrival onward, on the day of arrival, or a no-show — 100% of the accommodation fee; cancellation made earlier is free of charge. Day counts treat the arrival date itself as "day 0" (the day before arrival is "day 1"), based on Japan Standard Time. Where no cancellation fee applies, the amount prepaid online is refunded to the credit card used for the booking. The policy shown on the booking page at the time you book is the one that applies to your booking.
How does self check-in work?
After booking you'll receive check-in instructions in advance, and an entry code on the day of arrival.
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